Last updated: August 2026
When you visit EchoXen, we collect basic information: your IP address, browser type, pages visited and the referral source. When you place an order, we collect your name, shipping address, email and payment details.
We use your information to process orders, ship products, respond to support requests, prevent fraud and improve our website. We never sell your personal information to third parties.
EchoXen uses cookies for basic site functionality, analytics and to remember your preferences. You can disable cookies in your browser, but some features may not work correctly.
We share information only with the vendors we use to run the site: our payment processor, shipping partner, email support tool and analytics provider. Each is bound by their own privacy policy.
You can request access to, correction of, or deletion of your personal data at any time by emailing support@echoxenn.com. We respond within 30 days.
For privacy questions, email support@echoxenn.com.